Shuttle upon request.
A bus system that you can book by phone. It will take you to the address of your choice.
Our shuttle available upon request picks you up at home and takes you to the address of your choice. It can bring you back home if needed.
Flexibus, your shuttle service upon request
How does the shuttle upon request work?
You can book a shuttle upon request through the call centre. It’s open Monday to Friday from 5:45 am to 8 pm and on Saturdays from 7:45 am to 6 pm.
How to book a shuttle upon request?
To book our shuttle service upon request, call free on (+352) 8002 20 20.
For whom is this service?
Anyone who wishes to travel spontaneously and flexibly in Luxembourg can benefit from this service.
How can you use the shuttle service upon request?
Tell the call centre the place and time of departure and arrival you would like. We are also ready to meet special requests, such as regular journeys. We recommend, whenever possible, to request the service at least 45 minutes prior to the departure time.
Due to congestion at peak hours (8 am to 11 am and 2 pm to 5 pm), departure times are likely to be delayed – unless customers have booked their bus trip ahead of time.
Our management system determines the route. Sometimes, the shuttle makes a detour to pick up or drop off other passengers. Transportation of pushchairs and wheelchairs is possible.
Where can I find a shuttle service upon request?
Public services and mobility solutions
Community transport for disabled and old people
Transport for people with reduced mobility and the elderly